Weekly insights from an Entreprenuer: To spend one year as a tiger is better than to live forever as sheep
I’m not one to complain about things, but this is such a good startup lesson, I have to blog about it. It’s about Comcast. I’ve been a loyal customer for years – the occasionally call into customer support which is the usual horrid experience like any other company, but today’s experience just tops every other [...]
I’m at the Bellevue Honda dealership right now and was pleasantly surprised at the exceptional customer experience here. Pleasantly surprised because I’ve been here at least 4 times a year and this is the first time I feel appreciated enough to tell people (aka blog) about it. The funny thing is that I realized it [...]
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